Frequently Asked Questions
And other questions you may not have thought to ask...
Here are answers to some of our most commonly asked questions. We also include some off-shoot questions you may have thought not to ask, but is still worth mentioning. This is more of an informal presentation, because there's no need to get all serious when looking for simple answers. Questions are not presented in any particular order, and more questions will be added as they come to mind.
What is Community Services? Can I get my hours done here?
Hours? No, it's not that kind of community service. Community Services is a non-credit program that offers classes open to the community (hence, Community Services).
What kind of classes do you offer?
We try to change it up and keep a fresh line-up of classes, keeping up with the new trends. Our classes are usually short-term, consisting of seminars, workshops, and similar programs. Pretty much everyone from kids adults--there's probably a class designed for you.
What exactly is non-credit and what does it mean to me?
As the name implies, the term "non-credit" refers to a course that does not offer credit toward a degree (like for a university). Our offering of classes fall under this category. Any of the classes you take with us do not offer credit for a degree of any sort.
Are there other names that your program goes by?
Schools with this kind of program may go by the name "community education," or "extension."
You mean there are other schools with classes like yours?
Certainly. However, the exact offering of classes will vary from school to school, mainly depending on the community they serve. Just do a simple web search for the name of the school plus the word "extension."
Where is Admissions?
Make a right aournd the corner of the building and go down straight to Room 100.
My class was canceled. What happens now?
When a class is canceled by us, you usually have two options. One, receive a full refund. We take care of all the paperwork for it.
Two, you may request a transfer to another class. This is usually more enticing option because you don't have to go through the process of waiting for your money to get back to you. If the class you transfer to costs less, we'll issue the difference. If the class costs more, we will notify you of the balance needed to pay.
Where is my refund?
It depends. We usually quote up to 30 working days (which usually means 4-6 weeks). Refunds via check usually take longer because they require signatures from various administrators (an some of you know how that goes). If you feel you should be getting your refund already, just follow us up with a call.
Why don't you show the room locations online?
It's simply because we don't get many of the room locations until days before classes begin. We have a great person who helps us get the rooms we need for our classes; however this is usally after rooms are given to regular credit classes. So it's best for us to call the students as soon as we find out any room locations or changes.
Are these classes cover by Financial Aid?
Because of the nature of our classes being non-credit, these types of classes are not covered by Financial Aid or fee waiver; so you will have to pay for these classes. You can always pay for for these classes with the money you get from your financial aid disbursment.
If your classes are not-for-credit, what are they good for?
Well, our classes still offer a wealth of knowledge and priceless learning. The term we usually use is "professional growth," or "professional developement." Again, not for credit, but with these classs you may learn a new skill or trade.
Is there any tanglible document I can get from your program?
We offer Certificates of Completion Awards of Completion for $10 each, for any of our classes. You must have completed 90% of the class(es). Simply give us call and request a certificate with the class you want listed on there. Series of classes such as medical terminology can all be listed on one certificate; otherwise, it's usually one class per certificate. Some of our classes, such as QuickBooks or Bartending, offer a certificate or similar document by the end of class; these are usually included in the cost of the class.
Why don't I get a confirmation number when I register?
Just because of the type of registration system we use, it does not provide a confirmtion number of any sort. The only form of confirmation you will recieve is your receipt in the mail.
What happens when I submit and application online? Why is there no confirmation email or anything?
The classes you sign up for online use a (glorified) form that simply gathers responses. We access those submissions on our end and process them ourselves in the office. This is why you still receive your receipt by regular mail, as opposed to email.
Update: You will actually receive a email confirmation of the responses you submitted. If there are any problems with you application (incorrect information, a canceled or full class, etc.), expect a call from us to follow up on that. Your official registration receipt will arrive via regular mail.
Where can I find you?
You can find us on the main campus at LACC in the Administration Building Room 112. This building runs along the campus' west side, Heliotrope Dr. We are in the small janitor's closet across from the Business Office.
Is there a deadline to sign up for any class?
As long as there is still space available, you can sign up on the day of the class. Except on Sundays, because we are closed that day. So if a class is scheduled in Sunday, it's best to sign up on Saturday at the latest.
Where is the nearest restroom?
Go through the doors, go up the stairs to the second floor, and make a left.